Another day and another week in the unfamiliar lifestyle and we all are having to adjust. We monitor our lobby very closely, earlier this week we had notice to many in the lobby and have adjusted to only two in the lobby at once. We thank our clients for following our new procedures and and waiting outside while others finish checking out or checking in, truly remarkable. However we have noticed that some older population is not staying home and that also made us think about other’s that are at risk for health related issue’s maybe even unknowingly.

We are now offering pick & delivery for small device’s. Pickup is in the morning and delivery in the afternoon to evening. Along with good news we do have some bad news, We are stopping TV repair due to the problems of de-contaminating such a large item and to help prevent uncontrolled contamination inside our shop.

What are type’s of device’s we will pickup? Any small device however service’s will be geared towards cellphone, tablet, laptop and desktop repair.

What are the cost for pickup & delivery? We put a lot of thought into this and came up with a fee of $6.97 along with any repair or diagnostic fee’s. Our pricing up to this point have not been impacted by Covid 19.

Can I still come to the store directly? You most certainly can, However sooner or later we do expect that to be impacted by State Government for good reason. When that happens we will continue Pickup & Delivery as long as the state allows it.

What counties do we offer pickup and delivery? We will offer in surrounding counties for cellphone, Tablet, PC, and desktop repair: Franklin, Anderson, Woodford, Shelby, Henry, Owen, and Scott counties.

Can I mail my device in if outside service area? Absolutely, you can click here and choose device and select mail in.

This Service will began on Monday 3/20/2020. You can use our request pickup form, or call 502-385-0600 to initiate a pickup. You can also see previous Change’s concerning Covid 19 Here. Moving Forward #Team Kentucky!

AVIE PROS & COVID-19 Information

Since COVID-19 has starting in China it has put heavy strains on getting repair parts and we do expect it to get worse before getting better. We went ahead and replenished our inventory for the main phones and tablets we repair with three months of inventory to keep device’s going and to help offset the possible price increase’s that may come later for parts once production ramps back up. However there are hardships with some popular models at this time.

During this COVID-19 outbreak, we understand that health and safety are our client’s greatest concerns. That is why we have made the choice to add additional measures to secure your devices.

Upon checking all devices in they will be wiped or sprayed with a special disinfectant as well as UV Light for disinfecting. Using this process we are able to kill 99% of germs on contact. Each small device will be quarantined from other devices.

During repair, we ensure that our anti static mats are clean, wiped down, and decontaminated after every single repair. After each repair is completed we are running additional sanitation measures. Wiping every device down with anti bacterial products, separating your small device from other devices, and often even using UV light to kill any additional
bacteria that may exist.

Our store has been deep cleaned, and our technicians as well as front office staff are practicing proper hand washing procedures as suggested by the Centers for Disease Control.

We understand your concern during this time and assure you that we have put the proper procedures in place to protect you and your loved one’s devices. Our team is here to explain proper device cleaning and storage techniques as well.

Thank you for trusting us with your devices!

Windows 10 upgrade and why you should care

Microsoft is finally kicking the famous Windows 7 to the curb by ending its updates that keep it strong and secure. Right now is a crucial time for anyone who has not already moved onto the newer, fresher, Windows 10. If you’re currently using a machine that is running on Windows 7 or earlier, you’re at risk starting January 14, 2020.

There are many reasons why you shouldn’t be using a no longer supported operating system. A big reason is the risk of attacks from third-party software’s and Ransomware attacks.

Ransomware attacks consist of something of yours being held from you (such as personal data, or access to your computer) and are being held for a ransom of some sort. Older operating systems are outdated and lack newer security features that prevent things like these from happening.

Along with lacks in security, these outdated machines can also have issues doing other things. For extreme cases, older machines can even get the point where you can’t even access certain websites due to your browsers capabilities. Any users who are still using outdated operating need to really contemplate the risks involved and consider upgrading before it’s too late.

By:Taylor Wolfe

Improvements In SmartPhone Camera’s During 2019

One of the most frequently-used technologies of today is the smartphone camera. Over the years, people have been placing an emphasis on capturing pictures with their cellphones a lot more, which has further spurred demand with the significant popularity of social media in the past decade. With an increasing number of users who are demanding cameras with superior imaging capabilities in cellphones, companies have also taken it upon themselves to up the game. Every new phone coming out is now working on innovating the space of mobile camera sensors, focusing on techniques and optical stabilization mechanisms, along with using wider lenses and laser-assisted autofocus.

With the launch of the latest models of the iPhone, the Google Pixel and Samsung’s Galaxy S10, the camera phone market has been shaken up once again. The newest iPhone 11, iPhone 11 Pro, and iPhone 11 Pro Max have made choices even harder than ever! To help you out in choosing your next camera phone, we’ve compiled this list of camera specialties with the latest and most innovative technologies.

Telephoto and Zoom

For everyone interested in capturing more than just selfies and family photographs, there will come a time when they consider using a telephoto lens. The telephoto lens magnifies the image and technically has a focal length of at least 60mm. The ultimate advantage of having a dedicated telephoto camera module is that it takes better pictures at long focal lengths.

Most cellphones now come with a telephoto lens in addition to the regular wide lens. These include Apple, OnePlus, HTC, Xiaomi, Motorola, and Nokia models. The comparatively old phones had a traditional camera module that was paired with a 2x telephoto module, although the Huawei Mate 20 Pro and P20 Pro make use of a 3x telephoto. You can also fix an extra lens over the top of your inbuilt lens to get additional telephoto “power.”

The next step in zoom: Time-Folded Optics

This is a way to overcome the focal length limit that the phone’s thickness imposes. Traditional camera lenses were typically made up of many different lens elements that work together to provide a sharp, high-quality image. However, in folded-optics technology, the parts are folded on top of one another to reduce the thickness of the optic.

The larger the number of folds in the imager, the more powerful it is. Huawei has recently launched 5X zoom on P30 smartphone using folded optics. In this phone, different elements are combined to make a 90-degree right turn after the lens cover, and the CMOS sensor is arranged horizontally, kind of like a periscope. The result is a picture that delivers excellent detail for objects that are even several hundred feet away, with almost no loss in detail. That sort of quality and innovation is astounding, and as technology grows, it’s only going to get better with time.

Zooming out: Wide-angle capability

Let’s now talk about something you are probably a little more familiar with – wide-angle photography. If you have recently read the reviews about the Samsung Galaxy S10 or the iPhone XS Max, you know what we are talking about. Some of the more recent flagship phones feature a wide or ultra-wide lens, and it’s a great addition for people who want more in their shot.

Wide-angle photography helps people capture more in their shot by increasing the range to match what the human eye can see. This helps in taking pictures with a lot more subjects in them, and is especially useful when photographing scenic vistas. Lots of people now prefer wide-angle cameras for their social media posts simply because it adds so much more. If you’re interested in getting a phone for yourself, you may want to consider this option if most of your time is spent outdoors.

If you run a cellphone repair store or an electronics retail store, get your repair technicians trained on the latest cellphones coming out in the market, because the cellphone retail industry goes hand-in-hand with the cellphone repair industry. And to get the stress off your shoulders, try a great cellphone repair shop software to automate your everyday tasks effortlessly!

Multi-shot Night Modes

Most smartphones come equipped with a night mode now built into the native camera app. Night mode works by taking multiple exposures and then combining the information from each of the shots to help produce what the computer deems a well-lit photo without much noise. iPhone 11 Pro, Google Pixel 3, and Huawei P30 Pro do a fantastic job of making night photos look like we are using professional lighting to capture the image.

This process relies more on the computational power of your phone, but having a powerful camera array is also essential to getting the best-looking photos around. Google has long been relying on achieving this with only one camera, but with the rising trend of multiple cameras on phones, more companies are able to harness this technology and deliver outstanding night-time pictures with some great detail. Check out this handy scale to see which phones score the best.

RepairDesk aims to provide you with not only the best cellphone repair shop software but also the most valuable information in the field, so we can win together! Get a FREE trial of our all-in-one POS software for your cellphone repair shop and see it for yourself!

Online Scams, How To Avoid Them

Identifying fake pop-up messages & errors. Most people that use the internet have, at some point or another, had something pop up on their screen informing them that there is some sort of issue with their computer. Most commonly these messages will attempt to convince the user that there is something wrong with their computer. These types of scams are VERY common and seeing these messages will often scare the user enough into following the prompted instructions and inevitably cause problems.

Methods for avoiding being a victim of this scam:

Consider which website the pop up manifested from. If the website that caused this error is one that you’re not familiar with or have newly visited, you may want to consider avoiding that site.

It is important to remember that most commonly used browsers (e.g. Mozilla Firefox, Microsoft Edge, Google Chrome, etc.) come with very basic online protection services and are, a great majority of the time, unable to detect if there is any type of issue related to viruses, malware, etc. Therefore, if a message appears stating that there is an issue with your computer, it is a safe bet that it is most likely fraudulent.

Although most internet browsers are not able to detect actual computer issues, they are able to identify a website that could potentially be a security risk. If upon entering a website you are prompted with a message that is warning you about the potential harm the website could cause, it is usually in your best interest to the avoid that website.

The most important way to avoid being a victim of these pop-up error scams, is too NEVER call the number attached to the prompted message. Calling that number is the start of a potentially wild ride with an online scammer. It’s also important to keep in mind that Microsoft (or pretty much any other company for that matter) will never directly send you message directing to call them. There are situations in which you may be contacted by a company such as Microsoft, but it will almost always be via email.

So, if you’re ever in the situation where you’re suddenly startled by a loud beeping message box demanding you call them for technical support, keep these tips in mind and save yourself from being their next cyber-scam victim.

By: Taylor Wolfe

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