What if my device is already at Avie Pros? No worries we are still working and when completed we will deliver your device (excluding TV’s).
How will i pay for my repair? We will be able to take payment over phone, or push a invoice to you via email…Also can pay by check. (Sorry no cash moving forward)
Will the Pickup/Delivery person come in my home? No. They are not permitted to for your safety and ours.
What do i need to do while waiting for pickup? Get your device ready and waiting by the door, Remove any protective case and clean your device to your best ability.
Will I be protected from the Pickup/Delivery Person? Yes! The person will be wearing a white disposable suit and a full face respirator for everyone’s protection.
What steps are taken inside shop to prevent contamination? When we pick up your device it will be put in a sterile container(excluding desktops), Sterilization through UVC lamps and oven depending on the container. Once received and leaving shop your container and device will go though a positive pressure clean room for de-contamination and cleaning as well as UVC Treatment. Staff wear protective layers and mask entire time.
Please call 502-385-0600 or submit the form below to get started with you repair and pickup!